Established in 2006, SmartOSC Australia is an innovation-driven, full-service e-commerce agency that strives to build mutually successful, ongoing relationships with our partners and clients. We are a strategic partner to Magento, Sitecore, Shopify Plus, Salesforce Commerce Cloud, BigCommerce, AEM, U-commerce, Kentico, and other platforms.
SmartOSC understands that privacy is an important concern for visitors to our website located at www.smartosc.com.au. This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information you submit to us through our website or we collect as a result of your visit so you can obtain the level of privacy you prefer.
The pages on the website are published by SmartOSC Australia, a local consulting firm with clients from the ANZ market with headquarters based in Vietnam.
Our office registered address is at Suite 2128, 223 Liverpool Street, Darlinghurst, New South Wales 2010, Sydney.
We obtain your personal data either directly from you or through information you provide on social media platforms. Personal information may also be gathered for background checks during the recruitment process.
The type of personal data collected depends on your interaction with us. It may encompass:
Details you provide when inquiring about our services, subscribing to our mailing list, using our website, visiting our office, interacting with us a client or supplier of clients, as well as interactions on our social media pages (e.g., Facebook, Twitter, LinkedIn, and Instagram). This could include your name, email, and phone number.
On certain occasions, data may be obtained from third parties such as recruitment agencies, social media, and other data providers with your lawful consent.
When you visit our website we may collect details of your website visit, including name, email, phone number, IP address (a unique identifier for your computer or other device), website URL and mobile device ID. Our website also uses cookies please see our cookie policy here for details.
We employ suitable technical and organizational safeguards to maintain the security, accuracy, and currency of your disclosed personal data. Your information is kept only for so long as is necessary for the purposes for which it is used, for example, to administer a promotion or consider your employment application, or as otherwise required by law
You are entitled to ask:
1. for a copy of the personal information we hold about you, and details about how we are processing your personal information;
2. to have any inaccuracies in your personal information corrected;
3. to have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).
Please contact us using the details set out below if you would like to exercise any of these rights.
We collect your personal information so that we can use it for our functions and activities and provide products and services to you, which include, among other things:
We may also use your personal information for other purposes not listed above which will be made clear to you at the time we collect your personal information, or for such purposes as may be required or permitted by law.
Disclosure of personal information to third parties
For the purposes described above, or to operate a Website or deliver a service, personal information may be shared with our group companies, selected service providers and other trusted third parties (and their directors, servants and agents) either in Australia or overseas. Since our group companies located globally, selected service providers and/or other trust third parties may be engaged to provide a variety of functions, such as legal and accounting services, data storage, and providing technical services for our websites. These companies may have access to personal information if needed to perform such functions.
We may also disclose personal information we collect from you:
We routinely assess our privacy policy to ensure it aligns with how we handle your personal data and complies with relevant data protection regulations.
We retain the authority to amend this privacy policy as we see fit. Any modifications will be published on our website. We urge you to periodically review this privacy policy.